Terms & Conditions

1. Business Identity and Acceptance

TAABIIR is the operating brand of ZAWIAH ENTERPRISES, a proprietorship registered in Delhi, India. By using this website, submitting an enquiry or placing an order, you agree to these Terms & Conditions together with the applicable quotation, invoice, order confirmation and Privacy Policy.

If you act for a company or another organization, you confirm that you have authority to communicate and place orders on its behalf.

Permitted Website Use

You may use the website for lawful product research and genuine business enquiries. You must not misuse forms, attempt unauthorized access, introduce malicious code, copy substantial website content for commercial exploitation, or make false or misleading representations.

2. Enquiries, Quotations and Order Acceptance

Submitting a website or WhatsApp enquiry does not create an order or require TAABIIR to supply products. Quotations are based on the information available at the time and remain subject to availability, specification confirmation and the validity period stated in the quotation.

• An order is accepted only through written confirmation or another agreed commercial document.
• Any buyer purchase order conflicting with our confirmed quotation requires written acceptance.
• Changes to quantity, design, material, logo, packaging or delivery may change price and timelines.
• Verbal discussions should be confirmed in writing before production.

3. Product Information, Customization and Samples

Product photographs, colours, dimensions and descriptions are intended to represent products as accurately as practical. Screen colours, handmade processes, material batches and measurement methods may result in reasonable variations.

For customized or private-label orders, the buyer is responsible for checking and approving specifications, artwork, spelling, logo placement, colour references, dimensions and sample details before production. Approved samples or written specifications form the reference for bulk production, subject to reasonable manufacturing tolerances.

MOQ and Samples

Minimum order quantity depends on product, material and customization. Sample availability, price, branding, shipping and lead time will be confirmed separately. Unless expressly agreed, a sample charge or courier charge is not automatically adjustable against a bulk order.

4. Prices, Taxes and Payment

Prices are in the currency stated in the quotation and exclude or include GST, shipping, insurance, duties, bank charges and other costs only as expressly specified. The buyer is responsible for providing accurate billing and tax information.

Payment schedules, deposits and balance-payment requirements are stated in the applicable quotation or invoice. Production or dispatch may be held until the required payment and approvals are received.

5. Production, Delivery and Risk

Production and dispatch dates are estimates unless expressly guaranteed in writing. Timelines begin after receipt of all required payment, specifications, artwork and approvals. Delays caused by pending buyer action, design changes, material availability, logistics, customs or events beyond reasonable control may extend the schedule.

Freight, insurance, packing, duties and delivery responsibility follow the agreed quotation or order confirmation. The buyer must provide a complete delivery address and any necessary tax, import or consignee information. Risk and title transfer as stated in the controlling commercial document and applicable law.

Export Orders

Export availability is subject to destination, product, documentation, payment, logistics and applicable laws. Buyers are responsible for destination-country permits, duties, taxes and import requirements unless the written quotation states otherwise.

6. Inspection, Claims, Returns and Cancellation

The buyer should inspect delivered goods promptly. Visible transit damage, shortage, wrong product or material manufacturing defects should be reported within the period stated in the quotation or invoice, with order details, packaging photographs and clear product evidence. Claims are reviewed before any remedy is approved.

Customized, branded, made-to-order or bulk-produced goods are generally not returnable for change of mind after approval or production has begun. Cancellation, modification, refund or replacement depends on production status, incurred costs, product condition and the written commercial terms.

No product should be returned without prior written authorization and agreed return instructions.

7. Intellectual Property and Buyer Materials

Website content, layout, text, graphics and TAABIIR branding belong to ZAWIAH ENTERPRISES or their respective licensors and may not be commercially reproduced without permission.

The buyer confirms that it owns or is authorized to use every logo, trademark, artwork, image and instruction supplied for customization. The buyer is responsible for third-party claims arising from unauthorized buyer-supplied materials. Unless agreed otherwise, custom work does not transfer ownership of TAABIIR manufacturing methods, templates or pre-existing designs.

8. Third-Party Services and Electronic Communication

The website may link to WhatsApp, payment services, logistics providers or other third parties. Their services are governed by their own terms. Electronic communications and records, including emails, WhatsApp messages, quotations and approvals, may be used for business coordination and evidence of agreed instructions, subject to applicable law.

9. Disclaimer and Limitation of Liability

To the extent permitted by law, the website and general content are provided without guarantees that access will always be uninterrupted or error-free. Product warranties and remedies are limited to those expressly stated in the applicable commercial document and rights that cannot legally be excluded.

To the extent permitted by law, TAABIIR/ZAWIAH ENTERPRISES will not be liable for indirect, special or consequential losses, loss of profit, loss of opportunity, third-party platform failures, buyer-supplied errors, or unauthorized payments. Nothing in these terms excludes liability that cannot lawfully be excluded.

Force Majeure

We are not responsible for delay or failure caused by events beyond reasonable control, including natural events, fire, epidemic, government action, labour disruption, transport interruption, customs delay, power or network failure, or material shortage. We will take reasonable steps to communicate and resume performance.

Governing Law and Disputes

These terms are governed by the laws of India. The parties should first attempt good-faith resolution through written communication. Subject to applicable mandatory law and agreed commercial terms, courts in Delhi will have jurisdiction.

10. Changes and Severability

We may update these website terms by posting a revised version and effective date. Terms applicable to an already confirmed order will generally remain those incorporated into that order unless the parties agree otherwise. If one provision is held unenforceable, the remaining provisions continue to apply.